Specialized talent
Teams dedicated to your account.
Profitline: business process outsourcing with proprietary technology · Cashport
CASHPORT · PROFITLINE’S TECHNOLOGY INFRASTRUCTURE
Order to Cash
The entire chain, from purchase order to payment, run by our team and visible to you in one place.
- Order
- Invoice
- Accepted
- AI payments
- Deals
- Returns
- $Cash
Not working with us yet?Let’s talk(opens in a new tab) (in Spanish)
PROFITLINE · OPERATIONS PARTNER
We turn your operation into a competitive advantage.
So you stay ahead in your industry.
What drives us is helping our clients compete better. That is why we run your critical processes and own the outcome, while you focus on growing.
Meet Profitline(opens in a new tab) (in Spanish)World-class processes
Documented, measured and SLA-backed.
Proprietary technology
Platforms we build ourselves.
AI in the operation
AI executes, people resolve.
Results as a service
Measured by your KPIs.
PROCESSES WE RUN
We run the processes that move your business
We exist so our clients’ progress never stops: medicines that must arrive on time, consumer goods on the shelf and fuel that keeps industry moving.
Order to Cash
Purchase orders, invoicing, accounts receivable, collections and payment application, end to end.
USD 2.4 billiontransacted per year on our O2C platform
90%faster customer invoicing
Reverse logistics
Pharma and consumer goods returns collected, inspected, certified and settled, traceable to the credit note.
3 Munits certified per year
100%compliance with product return policies
Logistics hub
Logistics hub for domestic freight transport and reverse logistics for pharma and consumer goods.
40Ktrips monitored per year
60%lower cost from incidents in logistics services
Sell-out & commercial insights
We consolidate sell-out by SKU, point of sale and retail chain, and turn it into commercial decisions.
40K+points of sale with monitored sell-out, integrated with 800+ retailers across Latin America
20 Mdata points processed and harmonized per day
GLOBAL PRESENCE
Born in Colombia.
Operating for the world.
One partner for the whole region: the same teams, processes and technology, with the same quality and the same KPIs in every country where you operate.
- COColombiaHeadquarters(opens in a new tab) (in Spanish)
- MXMexico(opens in a new tab) (in Spanish)
- BRBrazil
- PEPeru
- ECEcuador
- CLChile
- PAPanama
- CACentral America
- USUnited States
- ESSpain
- LATAMLatin America
LET’S TALK
Do you have a process that cannot fail?
Tell us how it runs today. We will propose how to run it with our team and technology, and the KPIs we will be measured by.
COMPANY PROFILE
Profitline at a glance
Profitline is a business process outsourcing (BPO) company with proprietary technology. It runs critical accounts receivable, collections, logistics, sell-out and sales force processes for leading multinational pharma and consumer goods companies, and is accountable for SLA-measured results.
- What it is
- Business process outsourcing (BPO) company with proprietary technology
- Clients
- Multinational companies that lead their industries
- Presence
- Colombia, Mexico, Brazil, Peru, Ecuador, Chile, Panama, Central America, the United States and Spain
- Sectors
- Pharmaceutical, consumer goods, oil & gas and financial services
- Proprietary technology
- Cashport (Profitline’s own platform), Pharma360, TMS and Sales Intelligence(opens in a new tab) (in Spanish)
- Model
- Results as a service, measured by SLAs and client KPIs
FREQUENTLY ASKED QUESTIONS
Before you hand over a process that cannot fail
What is Profitline?
Profitline is a Colombian business process outsourcing (BPO) company founded in 2004 in Bogotá. It runs critical processes for multinational companies, such as accounts receivable, collections, reverse logistics, freight transport, sell-out and field sales forces, with specialized teams, SLA-measured processes and Cashport, its proprietary technology platform.
What is Cashport?
Cashport is Profitline’s proprietary technology platform; it is not a separate company. Profitline builds it and uses it to run the Order to Cash cycle (purchase orders, invoicing, accounts receivable, collections and payment application), reverse logistics, freight monitoring, sell-out and field sales forces. Profitline clients sign in to Cashport at cashport.ai to see their operation in real time.
How is Profitline different from a traditional BPO?
A traditional BPO places people on the client’s systems and charges by the hour or by headcount. Profitline is an operations partner: it runs the process with its own team, its own processes and its own AI-enabled technology, and it is measured by the client’s business KPIs, such as collections, overdue receivables or response times.
Which processes can be outsourced to Profitline?
Order to Cash (purchase orders, invoicing and accounts receivable management), reverse logistics and returns certification, a logistics hub with a TMS (Transport Management System) to plan and monitor domestic freight, sell-out consolidation and commercial insights, and management and monitoring of field sales forces.
In which countries does Profitline operate?
Profitline is headquartered in Bogotá and serves multinational clients in Colombia, Mexico, Brazil, Peru, Ecuador, Chile, Panama, Central America, the United States and Spain. It also consolidates client sell-out data across Latin America.
Which industries does Profitline work with?
Profitline works with multinational companies, mainly in pharmaceuticals and consumer goods, as well as oil & gas and financial services.
How does Profitline use artificial intelligence?
Profitline uses AI agents inside the operation: they read purchase orders, apply payments to invoices and handle collections over WhatsApp. The human team resolves exceptions and owns the outcome.
How do you engage Profitline?
The first step is a conversation with the sales team to understand the process and define the KPIs the service will be measured by. Contact the team at profitline.co/contactanos.